Sky Q and discovery+ How to login and sign up

Are you experiencing problems activating discovery+ via your Sky Q set top box despite having followed the Step by step guide and help video below?

Take a look at some common troubleshooting steps below.

How to sign up for a discovery+ account on Sky Q 

To create an account through your Sky Q set top box, do the following.  

1. Select discovery+ in the app section of Sky Q 
2. Press the grey Sign Up button 
3. A page explaining how to redeem your exclusive Sky offer will be displayed 
4. Exit the app by pressing the Home button or the dismiss button on your Sky remote 
5. If you have a voice enabled remote, please say “Get Discovery Plus”. Alternatively, navigate to the promo rail in the Apps menu and select discovery+ 
6. Select Upgrade Now to continue the signing up process 
7. The next two pages will provide more information about signing up to discovery+ through Sky Q and their exclusive offer. Press Continue on both pages 
8. A review of your order page will appear showing you that you will not be charged for the next 12 months and showing the cost to your outstanding subscription to Sky Q 
9. Select Check Out to continue 
10. Next enter your 4-digit Sky pin 
11. Once you have successfully entered your pin, you will be taken to the activation screen. Here you can either scan the QR code on a smartphone or tablet and you will be taken to the website or you can go directly to sky.com/discoveryplusactivate on a smartphone, tablet or PC 
12. Login to your Sky account 
13. Before continuing, restart the discovery+ app on your Sky Q box and press Continue with the Sky Activation 
14. Next a page will appear on your Sky box with a 6-digit pairing code. On your smartphone, tablet or PC you can now press Continue 
15. Fill out your details to create a discovery+ account 
16. Once you have completed that it is time to enter the 6-digit pairing code. When this has been accepted the app on your Sky Q box will refresh and you will be in the app 
17. You can now enjoy your new discovery+ account through Sky Q! 

 

If you do not know your Sky ID, please contact Sky customer service at https://www.sky.com/help/articles/contacting-sky

 

How to login with your discovery+ account on your Sky Q set top box 

To login on your Sky Q set top box, do the following. 

1. Select discovery+ in the app section of Sky Q 
2. Press the blue Login button 
3. On a smartphone, tablet or PC go to https://auth.discoveryplus.com/gb
4. Login to your discovery+ account 
5. Then on the web browser, go to https://auth.discoveryplus.com/gb/link
6. You will then be taken to the device pairing page.
   
7. Once you have entered the code it will confirm whether or not the code has been accepted. Each code is refreshed after 5 minutes, so if you enter the code incorrectly or take longer than 5 minutes to enter the code, you will get a new code 
8. When the code has been successfully entered, the screen on your Sky set top box will automatically refresh and take you into the discovery+ app 
9. Enjoy using your discovery+ account on Sky Q!  

 

 

How do I login on my Sky Q minibox?

You will need to log in to each minibox separately.

• Open the discovery+ app from the apps area
• Select ‘Login’
• Follow the above instructions to pair their device on the login screen
• App will auto-login once device is paired

 

I already pay for Sky Q, will I have to pay for discovery+ too?

You will need to register a discovery+ account and is separate to your account with Sky. If you are a Sky Q customer, you can watch discovery+ for 12 months at no extra cost.

 

Am I tied into a my Sky subscription if I take out a discovery+ subscription with Sky Q?

Signing up for discovery+ through Sky Q does not extend or impact your Sky contract, however if you leave Sky, then you will lose access to discovery+ and would have to re-sign up directly for discovery+ at discoveryplus.com/gb/products to purchase a subscription or register for a free discovery+ account.

 

What happens at the end of the 12 month offer?

At the end of your 12 month offer, you can decide if you want to continue with discovery+ on a paid subscription with Sky. If you don't want to continue your subscription, you will lose access at the end of the 12 months. Don't worry, we won't automatically enrol you onto a paid subscription.