If you’ve forgotten the PIN for one of your profiles, or wish to change it, follow the steps below:
1. Sign in to your account.
2. Go to Manage Profiles.
3. Select a profile.
4. On the Edit Profile screen, select 'Manage PIN'.
5. Enter your account password.
6. Check your PIN or create a new one.
7. Select 'Save'
To ensure your parental controls work, we recommend keeping your account password a secret from Kids Profile users. The account password will allow them to access profiles, change settings and unlock higher or unsuitable content ratings.
Need help resetting your account password? See How can I change my password?
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