If you’ve forgotten the PIN for one of your profiles, or wish to change it, follow the steps below:
- Sign in to your account.
- Go to Manage Profiles.
- Select a profile.
- On the Edit Profile screen, select Manage PIN.
- Enter your account password.
- Check your PIN or create a new one.
- Select Save.
To ensure your parental controls work, we recommend keeping your account password a secret from Kids Profile users. The account password will allow them to access profiles, change settings and unlock higher or unsuitable content ratings.
Go to How can I change my password?
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