If you get a '40019' error message, find the device you're using and follow the steps below:
On your web browser
- Try clearing your browser cache and cookies.
- Try using another web browser or incognito mode.
On your mobile device, tablet or TV
- Ensure your discovery+ app is the latest version by uninstalling and reinstalling the app.
- Restart your device.
If the error continues, make sure you're using a supported device.
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