Support
Technical
Troubleshooting technical issues
Sign in
Sign in on your TV device
Sign in on your phone or tablet
Sign in on Sky Q, Sky Glass, or Sky Stream
Amazon Fire TV Stick
Watch discovery+ on Amazon Fire TV Stick
Apple TV, iPhone, iPad
How do I connect my iPhone / iPad to my TV via Airplay?
Watch discovery+ on Apple TV
Android devices
How do I sign in and sign out of the Android app?
Which Android OS versions do you support?
Chromecast
How can I enable Chromecast?
Error messages
'11800' error message
'11870' error message
'1B-1003 - NsurlErrorDomain' error message
'1B-4012' error message
'1B-6006' error message
'21030' error message
See all 21 articles
Roku
Troubleshoot discovery+ on Roku
Smart TV
Troubleshoot discovery+ on a TV device
Technical FAQs
How do I use Picture in Picture mode?
How to uninstall and reinstall the discovery+ app
Troubleshoot internet connection issues
Do you have an offline mode?
discovery+ loads slow, buffers, or pauses
Turn on subtitles
Web and browsers
Troubleshoot discoveryplus.com
Why can’t I watch a show on discoveryplus.com/gb using my phone or tablet’s internet browser?
Troubleshoot discovery+ on Safari
How can I delete cookies and cache in my browser?