Troubleshoot internet connection issues

If you're experiencing internet connectivity issues, here are some things to try:

• Switch off the device you're using to access discovery+ and restart the Wi-Fi router (leave the router off for 1 minute).
• Make sure you're not using a VPN.
• Disable all ad-blockers.
• Connect your device to the ethernet cable or move closer to the router.
• If you're having the same issue with other apps and devices, contact your internet service provider.

Still need help? Go to troubleshoot playback issues.