At discovery+, we take security seriously, and require our users to create complex passwords to ensure their accounts are secure. We have recently introduced stricter password requirements on discovery+. You may find that the password you have used for a long period of time no longer works, and you may need to reset your password.
Your password must contain:
- A total of at least 8 characters
- At least one uppercase letter
- At least one lowercase letter
- At least one number
You may sometimes find that despite fulfilling these requirements, your password of choice is not accepted. If that happens it means that you have chosen a password that is a known, breached password leaked on the internet.
Avoid names, dates of birth and other personal information that can be easy for someone to guess.
To reset your password, please read this article: How can I change my password?
If you have any questions, do not hesitate to contact our customer service.
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