How can I change my password?
There are two ways to change your password.
On Web:
If you are already logged in, please do the following:
- Click on your profile on the top right corner of http://www.discoveryplus.com/ph and from the drop down list select "Account".
- On the Manage Your Account page, click on "Change Password" in the Your Account section.
- Enter your current password and a new password.
- Click on "Save Changes".
If you are not logged in and have forgotten your current password, please do the following:
- Visit http://www.discoveryplus.com/ph and click on Sign In option at the top right corner of the page.
- On the Sign In page, click on "Email" and then on "Forgot password?".
- Enter the email address you had used to register an account on discovery+ and click "Email Me" to receive a reset password email.
- Open that email and click on the reset password link.
- Enter a strong password (must contain a minimum of 8 characters, with at least one uppercase letter, one lowercase letter and a number).
- Click "Save"
You can then sign in with your new password.
In App:
If you are already logged in, please do the following:
- Navigate to the Account tab in the bottom right corner.
- Select from the menu "Account".
- Tap "Change" next to Password.
- Enter your current password and a new password and click on "Save Changes".
If you are not logged in, please do the following:
- Navigate to the Account tab in the bottom right corner.
- Tap "Sign In".
- Select "Email" and tap "Forgot password?".
- Enter the email address you had used to register an account on discovery+ and click "Email Me" to receive a reset password email.
- Open that email and click on the reset password link.
- Enter a strong password (must contain a minimum of 8 characters, with at least one uppercase letter, one lowercase letter and a number).
- Click "Save".
You can then sign in with your new password.
Didn't receive a reset password link? Please read this article: Why can't I sign in with my email address and password?
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