How can I change my password?
There are two ways to change your password.
On Web:
If you are already logged in, please do the following:
- Click on your profile on the top right hand corner of http://www.discoveryplus.com/ph and from the drop down list select 'Account'
- On the Manage Your Account page, click on 'Change Password' in the Your Account section.
- Enter your current password and a new password and click on 'Save' .
If you are not logged in, please do the following:
- Visit http://www.discoveryplus.com/ph and click on Sign In option at the top right hand corner
- On the Sign In page, click on "Email" and then on "Forgot password?"
- Enter the email address you had used to register an account on discovery+ and click 'Email Me' to receive a reset password email
- Open the email sent and click on the reset password link
- Enter a strong password (must contain a minimum of 8 characters, with an uppercase letter, a lowercase letter and a number)
- Click "Save"
You can then sign in with your new password.
In App:
If you are already logged in, please do the following:
- Navigate to the Account tab in the bottom right corner
- Select from the menu "Account"
- Tap "Change" next to Password
- Enter your current password and a new password and click on 'Save Changes' .
If you are not logged in, please do the following:
- Navigate to the Account tab in the bottom right corner
- Tap "Sign In"
- Select "Email" and tap "Forgot Password"
- Enter the email address you had used to register an account on discovery+ and click 'Email Me' to receive a reset password email
- Open the email sent and click on the reset password link
- Enter a strong password (must contain a minimum of 8 characters, with an uppercase letter, a lowercase letter and a number)
- Click "Save"
You can then sign in with your new password.
Didn't receive a reset password link? Please read this article: Why can't I sign in with my email address and password?
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